Legal

Privacy Policy

Effective date: August 27, 2026

This Privacy Policy explains what information Livoco collects, why we use it, how we share and protect it, and the choices available to you when you use our app, website, live rooms, video features, and related services.

1. Information We Collect

Information you provide

Account details, such as your username, profile image, account identifiers, and login information.
Profile information, interests, biography, and other details you choose to share.
Content you create, including live voice audio, short videos, comments, reactions, room information, and messages.
Purchase and transaction details. Payment card information is generally processed by the relevant app store or payment provider rather than stored by Livoco.
Communications you send to support, safety, or feedback channels.

Information collected automatically

Device and app information, including device model, operating system, app version, language, time zone, network information, and device or advertising identifiers.
Usage information, such as pages and rooms visited, interactions, viewing activity, session duration, feature use, and crash or diagnostic data.
Approximate location inferred from information such as your IP address. We do not collect precise location unless a feature clearly requests it and you grant permission.
Attribution and analytics information used to understand installations, campaign performance, and engagement.

Device permissions

Depending on the features you use, Livoco may request access to your microphone, camera, photo library, and notifications. These permissions support voice rooms, video creation, media uploads, profile images, calls, and alerts. You can manage permissions in your device settings.

2. How We Use Information

Provide, personalize, maintain, and improve Livoco.
Create and manage accounts, rooms, posts, comments, messages, and social connections.
Process purchases and provide paid features.
Recommend rooms, creators, content, and community experiences.
Send service messages, security alerts, support responses, and notifications you enable.
Measure performance, understand usage, attribute app installations, and improve marketing effectiveness.
Detect fraud, spam, abuse, security incidents, and violations of our terms.
Comply with legal obligations and protect users, Livoco, and third parties.

3. How We Share Information

We may share information in the following circumstances:

With other users: profile details, posts, live-room activity, comments, reactions, and other information you choose to make visible.
With service providers: companies that support hosting, storage, analytics, attribution, crash reporting, notifications, moderation, customer support, and payment processing.
For legal and safety reasons: where reasonably necessary to comply with law, respond to valid legal requests, enforce our terms, investigate abuse, or protect rights and safety.
During a business transaction: in connection with a merger, financing, acquisition, reorganization, or sale of assets, subject to appropriate safeguards.
With your direction or consent: when you ask us to share information or authorize an integration.

We do not sell your personal information for money.

4. Analytics, Attribution, and Advertising Technologies

Livoco may use analytics and attribution providers, including mobile measurement and platform tools, to understand app installs, usage, purchases, and campaign performance. These providers may receive device identifiers, advertising identifiers where permitted, IP address, app activity, purchase value, and campaign information. Your device settings may allow you to limit tracking or reset advertising identifiers.

5. Data Retention

We retain information for as long as reasonably necessary to provide Livoco, maintain security, meet legal and accounting obligations, resolve disputes, and enforce agreements. Retention periods vary based on the type of information and why it is processed. Deleted content or accounts may remain temporarily in backups or be retained where required for legal, fraud-prevention, or safety purposes.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security. Keep your credentials confidential and contact us if you suspect unauthorized access.

7. Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, or obtain a copy of personal information; object to or restrict certain processing; withdraw consent; or appeal a privacy decision. You can also:

Update certain profile and account information in the app.
Control camera, microphone, photo, notification, and tracking permissions through device settings.
Unsubscribe from non-essential communications where an unsubscribe option is provided.
Request account or data deletion through available in-app controls or by emailing us.

We may need to verify your identity before completing a request. Some requests may be limited where information must be retained by law or for security, fraud prevention, or legal claims.

8. Children’s Privacy

Livoco is not directed to children below the minimum age required to consent to online services in their location. We do not knowingly collect personal information from children who are not legally permitted to use Livoco. If you believe a child has provided information improperly, contact us so we can investigate and take appropriate action.

9. International Data Transfers

Your information may be processed in countries other than where you live. Where required, we use recognized legal mechanisms and appropriate safeguards for international transfers. Privacy and data-protection laws may differ between countries.

10. Third-Party Links and Services

Livoco may contain links to or interact with third-party services. Their handling of information is governed by their own privacy policies. Review those policies before providing information to third parties.

11. Changes to This Policy

We may update this Privacy Policy as Livoco, our practices, or applicable laws change. We will post the updated policy with a revised effective date and provide additional notice where required.

12. Contact Us

For privacy questions, requests, or concerns, contact us at livoco@gmail.com.